Neel Ayurvedics Yashtimadhu Stick | Jethimadh Stick | Mulethi Stick

delivery terms

Free Shipping:

• We offer free shipping for all orders over 30£.
• For orders under 30£ a standard shipping fee will be charged at checkout.

Delivery time:

• Our products are shipped directly from India. Estimated delivery time is 10-15 business days depending on your location.
• You will receive a tracking number via email once your order has been shipped so you can track your package.

Guaranteed delivery:

• We guarantee delivery of all orders. If your order does not arrive within the specified time frame, please contact our customer service team at [email protected] . We will investigate the issue and ensure you receive your order or a full refund.

refund policy

Return process:

• If you wish to return a product, you can do so at your own expense.
• Please contact our customer service team at [email protected] to initiate a return. Include your order number and the reason for the return.
• Returns must be made within 15 days of receiving your order. Products must be unused, unopened and in their original packaging.

Return costs:

• The customer bears the return costs.
• We recommend using a trackable shipping service or purchasing shipping insurance for returns as we cannot guarantee that we will receive your returned item.

Refund Policy:

• Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
• If the refund is approved, your refund will be processed and automatically applied to your original method of payment, within a few days.
• In the event of products not being delivered, we guarantee a full refund. Please contact our customer service team to report any delivery issues.

Contact us

If you have any questions or concerns about our delivery and return policies, please feel free to contact us:

• E-Mail: [email protected]

Thank you for choosing Neel Ayurvedics. We appreciate your business and look forward to serving you!